Jewellery & Service: Make, Umarbeiten, Refining & Repair

Working for our customers

Working for our customers

Your jewelry in the best of hands

ALL-ROUND SERVICE

Whether as a gift, bought or inherited. Our pieces of jewelry show our personality and remind us of decisive moments and projects. We take care of your jewelry all around. We repair, work around, engrave and gild. Our team of experts at goldsmiths will advise you competently and implement your order skillfully and satisfactorily.

SPECIAL JEWELRY

In our online shop you will find selected pieces of jewelry from our Juwelle partners. Countless unique rings can be found in a large selection of jewelery handmade in Germany, Two of us, Bracelets and much more. Each piece of jewelery can be customized according to your wishes on request. It is also possible, to choose jewelry online in our shop, which you can pick up at your local jeweler.

ON SITE OR FROM HOME

You decide, whether you hand in your jewelery at a Juwelle partner in your area or pick it up conveniently from home and have it delivered again. If you choose to pick up and deliver, your jewelry is adequately insured and in good hands. You can also find out on site via your online member area, how far your order is and when you can pick it up again.

FAST PROCESSING

In our chat you will receive an answer to your question within seconds. We will answer inquiries by e-mail within 2 Hours. We will process your order for you within 5-7 Working days for gilding and engraving. The processing time for individual productions and repairs depends on the scope of the order.

The latest jewelry from our local goldsmiths

The newest registered goldsmiths

    • .
    • 40 Jahre Erfahrung
    • Diamonds
    • stainless steel
    • Gemstones
    • +2
    • 26 Jahre Erfahrung
    • 3D pressure
    • CAD
    • Diamonds
    • Gemstones
    • +1
    • .
    • 6 Jahre Erfahrung
    • engraving
    • 17 Jahre Erfahrung
    • 3D pressure
    • CAD
    • Diamonds
    • stainless steel
    • +4
    • .
    • 17 Jahre Erfahrung
    • Gemstones
    • engraving
    • Gild
    • .
    • 5 Jahre Erfahrung
    • Diamonds
    • Gemstones
    • to water

Customer opinions

Good shipping process back and forth, when you order shipping and returns (extra charge). Very personal care - best by email, because you (at least me) couldn't get through on the phone. Good complaint management. With the performance (Gild) I was satisfied.
MaJa
MaJa
15:30 12 Oct 24
Excellent work...perfect quality...Thank you
Andrea W.
Andrea W.
12:14 12 Oct 24
Hi,I have a silver pendant here gold plated (with the thicker coating)and the result is very satisfactory. Also the price is, Very good compared to other providers. Then let's take a look, how long the whole thing lasts. I will do the next gilding here again. Best regards a.wdh
Andy W
Andy W
04:29 02 Sep 24
Super uncomplicated transaction, quick processing and great results.
ayci
ayci
15:48 01 Sep 24
I entrusted Juwelle to gold-plate my wedding ring and I am more than happy with the result!! 🥰 Thank you! That's why there is 5 Stars. And always happy.
Janina S.
Janina S.
07:47 30 Aug 24
Result , Quality and preparation couldn't be better!!! BUT: The customer service is a nightmare - you hardly get any response or information about where the jewelry is and why it isn't coming back. In my case it was gold plated twice and already spent on shipping and 1 Nothing happened this week! No answer when asked, Only when I became angry did something move. But still, because the result is so overwhelming, I would do it again !
Footsoldier1907
Footsoldier1907
15:05 05 Aug 24
Wladimir F.
Wladimir F.
14:12 22 Jun 24
I'm more than satisfied. Had problems at the beginning, because my payment didn't go through, but the service was super nice and everything could be sorted out super quickly. The result is really beautiful 😍. 1,5 Weeks for shipping to Berlin, Bearbeitung und Rücksendung -> also super schnell! Again and again!
Steffi S.
Steffi S.
18:27 27 Mar 24
Si N.
Si N.
11:46 14 Jan 24
The earrings turned out beautifully - as expected, I had jewelry gold plated at Juwelle last year (with very good success, Gold plating very durable!). I can really recommend this company!
Angela S.
Angela S.
15:52 19 Dec 23
I have now already 4. Have gold plating done via Juwelle. The website initially had a few bugs, but now everything works quickly and reliably. The price- Performance ratio has always been very good. Recommendation !
Hans-Georg D.
Hans-Georg D.
19:05 26 Oct 23
Within a week I had my earrings back. They look like new again!
Sarah B.
Sarah B.
08:56 20 Sep 23
Super nice engraving. Customer service was great too. Many Thanks!
Simone P.
Simone P.
08:33 23 Jun 23
My piece of jewelery lay in the closet for years because it was no longer beautiful, thanks to Juwelle it is beautiful again. It all happened very quickly and I spoke to a very competent employee who took the refurbishment of my piece of jewelry very seriously. I hardly recognized it. Now I wear it every day. The price for this work is really ok. I can only say, get your rings and necklaces out of the drawers and bring them back to life. Thank you very much
Barbara M.
Barbara M.
06:52 19 Jun 23
Super Service, top quality, my ring is like new again! Thanks a lot for this!
Katrin D.
Katrin D.
19:54 17 Jun 23
great service! I received a response to my question very promptly and I am delighted, how beautiful my newly gold-plated ring looks now.
A K
A K
19:50 17 Jun 23
great service! I was particularly impressed by the quality. Highly recommended!
Matthias H.
Matthias H.
22:58 25 Nov 22
Very beautiful. I had a couple of dear ones, but unfortunately silver earrings. The gilding worked fine, looks very high quality and I'm fashion forward again :-)
Rosa L.
Rosa L.
14:48 26 Apr 22
Unfortunately the gilding didn't last, but got a full refund, minus shipping costs
Alina K.
Alina K.
08:23 21 Mar 22
I had my necklace engraved and I'm super happy with it. Juwelle also had a question for me and the lady from customer service, was also super nice and accommodating. Simply great 👍
Lidia K.
Lidia K.
13:44 26 Feb 22
I am very satisfied with the service and the work of Mrs. Alexandra Möge. I am very satisfied with the service and the work of Mrs. Alexandra Möge.
Silvia T.
I am very satisfied with the service and the work of Mrs. Alexandra Möge.
17:09 27 Jan 22
Goods flawlessly gold-plated and TOP customer service! Anytime again and highly recommended, when favorite jewelry needs to be refurbished.
MKL Aus G.
MKL Aus G.
10:07 17 Jan 22
Joe P.
Joe p.
09:23 25 Dec 21
I am very satisfied with the service from Juwelier. The shipping there- and back worked smoothly, the processing of my order went very quickly. In addition, one was always informed about the steps to be taken. I found that very serious. My earrings were gold plated, after the old gilding had become thin in some places. Now they are very beautiful again. I would definitely recommend Juwelier and place an order here again.
Monika F.
Monika F.
22:55 20 Dec 21
Sven E.
Sven E.
07:20 20 Dec 21
I have a stainless steel ring gold plated, The ring looks great, and the gold layer is also beautifully solid.
Dorothee A.
Dorothee A.
11:11 08 Nov 21
Berna E.
Bern E.
19:23 10 Sep 21
Peter R.
Peter R.
09:42 05 Sep 21
M und K
M and K
10:20 20 Aug 21
Implemented quickly and beautifully!
Franziska H.
Franziska H.
08:39 09 Aug 21
my rose gold-plated hoop earrings and ring now look beautifully real again after the 14 carat gold plating. The delivery was made with the PERSONAL DELIVERY option. I still have some gold-plated jewelry, which I will leave to Juwelle for processing. You have to work with approx. 2 Allow weeks for processing. I express my complete satisfaction.
Margit A.
Margit A.
12:08 16 Jul 21
The gold plating looks super nice. The processing was also very quick, despite holidays. I can really only recommend it.
Simone und Johannes T.
Simone and Johannes T.
20:04 28 May 21
Albert B.
Albert B.
04:41 16 Mar 21
Christina C.
Christina C.
15:55 15 Mar 21
It took a while, until the jewelry was with me again, but he looks beautiful. The gilding turned out great. Now I will wear the jewelry a lot more often.
G W
G W
18:55 13 Mar 21
I had a Pandora Charm rose gold plated because it was only available in silver and yellow gold. Everything worked out very well. However, the communication could still be fine-tuned. It was a gift, was great.
Oli Z
Oli Z
06:43 15 Feb 21

Your commissioning from home - that's how it's done

1. SELECTION & COMMISSIONING

Select the type of jewelry, that you gild, engraving, want to repair or have it made. You are not sure? Write to us here in the chat and, if necessary, send us. a photo of your piece of jewelry or your jewelry design. Then you can simply commission us online.

2. SHIPPING & PROCESSING

Choose when ordering, whether you want to have your jewelry picked up or send it yourself. By picking up your piece of jewelery you are sufficiently insured and in good hands. Your piece of jewelery can be with us within a day and we can start your order right away.

3. EXAM & RETURNS

As soon as we receive your jewelry, we will inform you by email. We gild and engrave your jewelry within 5-7 Working days and send it back to you insured. Repairs and manufacturing can take longer depending on the effort.

The last 5 queries posted

(Images in the inquiries are only visible to registered goldsmiths)

What do you want to hire?

silver, Goldschmied, Jewelry designer & Watchmaker

We established ourselves as an online jeweler specialized in it, Edit your jewelry according to your wishes. We would be happy to advise you beforehand. You have the opportunity, Hand in your piece of jewelery to a Juwelle partner in your area, or to have your piece of jewelery conveniently picked up by us. Your piece of jewelery is adequately insured by collecting it. Of course, you can also send us your piece of jewelery yourself. Make sure you have adequate insurance for shipping. We have experts from goldsmiths and jewelers for every jewelry order and special request. So it is possible for us, To implement your order satisfactorily.

As an online jeweler, we convert our jewelery services to a very high quality. Through our great Team of jewelry experts your jewelry order will be processed by the respective jewelry specialist.

In our Jewelry workshop we work with machines, so that your jewelry order is implemented with the highest quality.

For the Gold plating of jewelry we use the galvanic bath process, with which we up to a very thick layer of gold (as desired) can apply to your jewelry. Thanks to our many years of experience in the field of gold plating, we can produce different shades of gold on your piece of jewelry.

At the Engraving jewelry we work as an online jeweler with the Diamond engraving and, depending on the order, also with a graver.

Because this is the only way to turn a piece of jewelery with an engraving into a really beautiful one Jewelry artwork. In contrast to laser engraving, diamond engraving shimmers when exposed to light.

For the Making jewelry there is a suitable jewelry designer and goldsmith in our team depending on the order, who implements your jewelry order with a high degree of precision and exactly according to your specifications. Should it be an elaborate piece of jewelry, we also manufacture 3D Specifications using CAD software an.

Should you have one Jewelry makeover to wish, then we will help you as an online jeweler. Because just as with the jewelry making, we also have the respective one here Jewelry designer or goldsmith to select. So that your jewelry makeover corresponds to your ideas.

In our Online jeweler Shop we also offer unique and extraordinary pieces of jewelry of our jewelry designers and goldsmiths, for whom we provide our services as business partners. You can also have these gold plated and engraved by us. This creates a special piece of jewelry for you or as a unique gift for your loved ones.

Selection of our business partners

Moving out of our business customers

You are a business customer?
Then submit your request here.

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